Scheduling software for support teams
Trusted by support professionals from leading organizations worldwide
Help more people, faster
Let customers, clients, or colleagues book time with your support team without sending a single email.
Reduce wait times
Your availability updates in real time so people can grab open slots the moment they need help.
Keep your queue clear
Automatic reminders help prevent no-shows so your support time is always used effectively.
Plans built to save you time
and fit your budget
Built for every support interaction
Book troubleshooting calls fast
Share a Booking Page so customers pick the earliest available slot. No more long delays before getting help.
Coordinate with specialists
Use a Group Poll to bring in product experts or engineers for complex cases without email back-and-forth.
Offer flexible time slots
List multiple session types on a Sign-up Sheet, from onboarding to advanced training.
Handle urgent requests
Keep same-day or next-day availability open so priority cases get attention quickly.
Keep customer data safe
Connect Google, Outlook, or iCloud. Only availability is shared, not your full calendar.
Support global customers
Doodle automatically adjusts times to the customer’s local time zone, avoiding missed calls.
Work with your favorite tools
350M+ meetings scheduled smarter
Enterprise-grade security for teams of any size
Frequently Asked Questions
Can I collect issue details before the call?
Yes. Add custom questions to your Booking Page so customers can describe their problem in advance.
Can I bring in other team members for a call?
Yes — with the Team plan, create a Booking Page for multiple calendars or use a Group Poll for group sessions.
Can I set different availability for different support types?
Yes. Create separate Booking Pages for different services or support tiers.
What’s best for booking different support sessions?
Use a Sign-up Sheet for multiple session types, and a Booking Page for 1:1 availability.
How can I prevent missed support calls?
Doodle sends automatic reminders so customers remember and show up for their scheduled session.